Protect Your Investment with the Upgrade Protection Plan
Software Updates and Upgrades are only available to customers with a current Upgrade Protection Plan. You are billed for your Upgrade Protection Plan on an annual basis. How does the Upgrade Protection Plan (UPP) benefit you? With the UPP, you maximize the benefits of your software investment by receiving access to:
New and enhanced features developed in response to customer input, delivered through two scheduled Upgrades per year. Participation of our UPP customers is our main source of new ideas.
Unlimited hot fixes and updates, released as required on our Support website.
Unlimited live technical support via telephone, email and fax, Monday to Friday, 7 a.m. – 5 p.m. CST (available in English only).
A Comprehensive User Manual, regularly updated by our in-house Technical Writer to reflect the latest changes in updates and upgrades.
The PMXpert Connection, our quarterly newsletter, which provides company news, update notifications, software feature demonstrations, helpful hints and promotions.
The PMXpert Bulletin, which provides notification of updates and upgrades for assisting your technical staff with network maintenance.
24-hour access to current information on the PMXpert Support Website, which includes “What’s New” (a listing of all the latest enhancements), the newest Downloads, frequently asked questions (FAQs), Bug Report forms, File Uploading and more.
If your Upgrade Protection Plan has lapsed, contact our Sales Department at Sales@PMXpert.com or (306) 975-3737 (press 1 for Sales). They can provide you with information on how to reactivate your Upgrade Protection Plan so that you can continue to get the maximum advantage out of PMXpert Software.
To download the latest Software Update, which includes the Fixes listed below, log in to PMXpert Support. Click on the Downloads tab and click on the latest PMXpert Install link.
Version 10.3.3.297
Fixed
When merging Inventory Items that had the same suppliers, the resulting inventory item would have duplicate suppliers assigned to it
When merging Inventory Items, the user could merge to and from the same item, causing that item to be deleted
In the ‘Asset Usage’, ‘Asset Fluid’ and ‘Asset Costing Summary’ reports, if there was an asset purchased within the date range specified, the reports still estimated the usage for days before the asset was purchased
Error occurring when adding and saving requests in the main Request screen
Version 10.3.3.296
Fixes
The end value in the ‘Asset Depreciation’ report was not calculating properly
Purging the database would not create the purged database properly, but would still continue with the purge (Standard Only)
Error occurring and application closing in certain areas of the program if the database was set up with no service days
New databases were missing a field in the user table
Errors sometimes occurring during the purge of a database (Enterprise Only)