CMMS & Preventive Maintenance Management Software
PMXpert Software Support
Provided by Dedicated, In-House PMXpert Experts
In your email, please provide your First Name, Last Name, Company Name,
Business Phone Number, and User ID.
Phone: 306-975-3737 (Press 2)
Important: In order to access Support, you must have a current Upgrade Protection Plan (UPP) for PMXpert Software.
(Not in North America? For Contact Information in other regions, click here.)
For Best Service, Follow These Steps
To ensure the fastest response time, please provide as much of the following information as possible, whether you are contacting Support by phone, voice message or email:
• What you were doing before the problem occurred
• The wording of any error message
• Whether the issue continues after you have restarted the program
• Whether other users are experiencing the same issue
• A complete explanation of what you wanted to do and what problem
When contacting Support, you may find it convenient to have PMXpert running in the area that is causing the issue.
When you contact PMXpert Support, you may notice that calls and emails are first routed through our Support Receptionists.
Our Support Receptionists monitor and organize the intake of support requests so that Technical Support Representatives can dedicate their full energy and attention to resolving technical support issues as quickly as possible (rather than being distracted with administrative work).
A typical Support case will follow this procedure: